If you see a
"play" icon in the bottom left of the video above
but don't see actual video, click the Play button.
Is your connection fast enough for the broadcast? Do you have a
highspeed internet connection (cable modem, DSL, fiber)?
Is your firm
blocking access to video sites such as Vimeo or Youtube?
If you hear music and see a banner, then the broadcast is about to begin.
The broadcast works best on any browser other than Microsoft Internet Explorer, whose production Microsoft ended four years ago in favor of the Microsoft Edge browser. Internet Explorer's security measures aren't as robust as in other browsers, so many times it will not be able to view the broadcast. The broadcast will also work on most portable devices running Apple's iOS, Google's Android or ChromeOS. Should you have issues watching the broadcast, we suggest you pull it up on a mobile device until our tech support can get you up and running on your browser.
During the video
presentation:
Animated keywords will
appear approximately every 15 minutes during the
presentations on the bottom third of the video. There is
no verbal prompt from the presenter. You will need to keep track of the
keywords (we suggest writing them down on a notepad so you don't lose them if you need to reload the page).
Once the
broadcast is completed (not at the end of each
seminar), please fill out the form below with all
the keywords you see during the broadcast.
If the video
freezes, goes blank or you lose audio, refresh/reload
the page. This typically reconnects you to the video.
If you refresh
the page and you are seeing video from earlier in the
conference, place your mouse over the video to see the
playback controller. Slide it all the way to the right
to see live content again.
If you get choppy
video or frequent buffering notices, your connection
speed is likely too slow or something on your network is
using most of your available bandwidth.
If you have a problem with the form below, email your
keywords, along with your name and company, to
bfoster@sundevsolutions.com.
Technical
Difficulties? Use the chat function on the right to get help,
or you may call 785.274.9105. (Please leave a message if we are busy helping others.)
